Nowadays, almost all the people, even the youngsters, are using PC and laptop in their everyday life for school, college or office work. But while using a PC or laptop some of the users are facing an error with the code 0x80070002 or 80070002.

If you are also the one who is facing this error then do not worry. It is a Windows Update error 0x80070002 which is a very common error code.

This error can also be shown on your PC or laptop with the 80070003 or 0x80070003 code. Both of the error codes are the same thing. If you are facing the same issue then you can fix them by reading the solutions given below.

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What Does Error 0x80070002 Mean?

The Windows Update Error 0x80070002 arises when your system fails to locate the update files during the update process.

This error might indicate that the files required for the update are missing or corrupted, preventing Windows from completing the update.

Common Causes of Error 0x80070002

Several factors can trigger this update error:

  • Misconfigured System Settings: Incorrect or corrupted system settings can impede the ability of Windows Update to access the files it needs.
  • Corrupted or Missing Data Files: Essential files needed for the update might be corrupted or absent due to disk write errors, power failures, or other disk-related issues.
  • Date and Time Settings: Incorrect date and time settings on your PC can interfere with Windows Update.
  • Interruptions During Previous Updates: If a previous update was interrupted or didn’t complete properly, it might lead to corrupted system files.

How To Fix Error 0x80070002?

If you want to fix the error with the code 0x80070002 or 0x80070003 then, you are in the right place. Here you will find different methods to fix this error.

There is no need to follow all the methods, if your problem gets solved by trying only one solution then it will be good for you.

0x80070002

There are many methods to fix this error which are mentioned below, all of them are also tried by some of the users and they find them very useful.

So, you are also advised to try them to solve your issue.

  1. Check the Date and Time settings
  2. Delete the Software Distribution Folder
  3. Try Windows Update Troubleshooter
  4. Modify Registry Editor

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Method 1: Check The Date And Time Settings 

This method is used by many Windows users and they find it quite helpful. As this method suggests to implement this, you have to check the date and time settings of your device.

It may be one of the major causes of this error. If the date and timing of your PC or laptop is incorrect then this error may be caused by your device.

So, you are advised to check the date and time settings. If you are a user of Windows 7/8, follow the given steps:

Step 1: First, you have to click on the Date and Time button is available at the bottom right and then, just click on Change date and time settings

Step 2: After that, you have to click on Change date and time to see whether the date and time is correct on your Windows or not, then just click on the OK button.

Step 3: Now, just click on Change time zone to make sure whether the time zone of your PC is correct, then again just click on OK. Then, you have to click the Internet Time option which is available at the top, and then, click on Change Settings.

Step 4: Now, you have to make sure to check the box which is next to Synchronize with an Internet time server and click on Update now there, lastly, click on OK. At last, you have to click on OK to save all the changes you have made to change the settings.

If you are a user of Windows 10, follow the given steps:

Step 1: Here, firstly you have to type cmd in the search box, and then, right-click on Command Prompt to click Run as administrator, then just click on Yes.

Step 2: After that, you have to type time, date, and w32tm/resync in the window, and press Enter button after each command. Now, see that if the time and date are incorrect then you have to type the correct time and date in the window and press Enter

After doing so, you have to restart your PC or laptop try to update your Windows again, and check whether the issue is solved or not.

Method 2: Modify the Windows Update Installation Files 

This is another method which you can try to fix the error. Sometimes, it may happen that while you are updating your system, it fails and the files are missed or corrupted. So, it is better to delete those installed files or to rename their folder to solve the problem.

But you should make sure that before renaming or deleting them, you have to stop the Windows Update service, otherwise, you will not be able to modify them. Follow the given below steps to implement this method.

Step 1: Disable the Windows Update Service

At first, you have to press the Windows logo key + R on your keyboard together to evoke the Run box. Then, you have to type services.msc there, and click on OK.

Now, you have to double click on Windows Update (and if you are using Windows XP, then double click on Automatic Updates).

After that, just change the Startup type to Automatic. And then, you have to make sure the Service status is set to Stop. If it’s Running, then click on Stop then click Apply, and lastly on OK button to save the changes.

Step 2: Delete the Software Distribution Folder

Start by Double-clicking on the drive where your Windows is installed, this is most probably in C drive. Then, you have to go to folders: Windows > SoftwareDistribution.

Now, you have to delete the folder with the name SoftwareDistribution. And in case you don’t want to delete this folder, then you can also rename it with SoftwareDistributionOld. After that, just close all the panes.

Step 3: Re-enable the Windows Update Service

At first, you have to press the Windows logo key + R on your keyboard together to evoke the Run box. Then, you have to type services.msc there, and click on OK.

Now, you have to double click on Windows Update (and if you are using Windows XP, then double click on Automatic Updates). At last, you have to restart your PC and update your Windows again to check whether the error is fixed or not.

Method 3: Try Windows Update Troubleshooter 

This method is very famous and it is mostly used by users to fix different types of errors. You can use this method to fix this error also.

Firstly, you have to download the troubleshooter from Microsoft. Now, you have to run it. After that, just click on Windows Update, and click on Next.

Now, it will start running and try to solve your issue. After it is done, you have to restart your PC and try to update your Windows again.

Method 4: Modify Registry Editor 

If you are facing the issue while you are upgrading your Windows then, you should try this method to fix the error.

But before trying this method, you have to make sure to select English (United States) in the Language setting of your device. And you are also advised to run Windows Media Creation Tool as administrator.

Right-click it and select the Run as administrator option. After that, follow the instructions which are given below:

Step 1: Start by pressing the Windows logo key + R on your keyboard. Then, just type Regedit and press Enter. After that, you have to go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.

Step 2: Then, select OSUpgrade key, right-click the empty area on the right pane of Registry Editor, and click on New, after that click on DWORD (32-bit) Value. Now, right-click the newly created NewValue#1 and select Modify option.

Step 3: At last, you have to change the value name to AllowOSUpgrade, after which you have to double-click the number under Value data and enter 1. Select Hexadecimal and click the OK button.

Then, restart your PC and check whether the error is fixed or not.

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Conclusion

All the users are advised to go through the article to know all about the error 0x80070002. Also, the methods and the steps to fix this error are mentioned above.

If you are also facing the same issue, then you should follow and try the methods given above to find the best possible solution to your problem.

Frequently asked questions

Here are ten frequently asked questions (FAQs) that provide detailed answers on a variety of common issues:

1. What is a VPN, and why should I use one?

A Virtual Private Network (VPN) creates a secure, encrypted connection between your device and the internet. It protects your privacy by hiding your IP address and encrypting data transfers, making it essential for secure browsing, especially on public Wi-Fi networks.

2. How do I recover a forgotten password?

Most services provide a “Forgot Password” link on the login page. Clicking this link will guide you through steps to verify your identity and allow you to set a new password, typically involving email or SMS verification.

3. Why is my computer running slowly?

Slow computer performance can be due to various factors including running out of RAM, excessive startup programs, malware infections, or an aging hard drive. Optimizing these areas by adding more RAM, cleaning up malware, or disabling unnecessary startup programs can help.

4. How do I update my operating system?

For Windows, go to Settings > Update & Security > Windows Update, and click “Check for updates.” For macOS, go to the Apple menu > System Preferences > Software Update and click “Update Now” if updates are available.

5. What should I do if my smartphone’s screen is frozen?

A soft reset usually resolves this issue. For most Android phones, hold the power button and the volume down button simultaneously until the device restarts. For iPhones, press and quickly release the volume up button, then the volume down button, followed by pressing and holding the side button until you see the Apple logo.

6. How can I improve my home Wi-Fi signal?

Place your router in a central, elevated location away from walls and metal objects. Consider updating your router’s firmware or investing in a Wi-Fi extender or a mesh network system to boost the signal throughout your home.

7. What is cloud storage, and how does it work?

Cloud storage allows you to store data on remote servers that are maintained by a cloud service provider. You can access and manage your data via the internet, which offers convenience, scalability, and enhanced data security through backups.

8. How can I protect my personal information online?

Protect your personal information by using strong, unique passwords for each account, enabling two-factor authentication, being cautious about sharing sensitive information online, and regularly updating your software to protect against security vulnerabilities.

9. Why do I receive so many pop-up ads, and how can I stop them?

Excessive pop-ups often result from adware or poorly configured browser settings. Use ad-blocking software, adjust your browser’s security settings to block pop-ups, and scan your computer for malware.

10. What are the best practices for cleaning electronic devices?

Turn off and unplug the device before cleaning. Use a microfiber cloth to avoid scratching surfaces. For disinfecting, lightly dampen the cloth with isopropyl alcohol. Avoid using abrasive cleaners that can damage the device’s exterior.