When using Windows Update to retrieve and install updates for your Windows 10 computer, there are a number of things that can go wrong. For instance, if Windows Update fails to retrieve and/or install updates, the affected user will receive an error message with the error code 0x80080005.

Users who are plagued by this issue are unable to install the Windows updates that are available for their computer, which can be rather risqué given that Windows updates frequently contain important/integral patches and fixes.

A clash between Windows Update and a third-party security programme installed on the computer, an Access Denied issue with the security descriptors of the Background Intelligent Transfer Service (BITS).


The affected computer being unable to access the System Volume Information folder, and some sort of issue with one or more Windows Update components are among the most common causes of this problem.

If you’ve become a victim of this problem, the following are the most effective remedies you can take to eliminate it:

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How to Fix Windows Update Error Code 0x80080005 on Windows 10

Solution 1: Uninstall any and all third-party security programs

Users of Windows 10 don’t require third-party antivirus, anti-malware, or firewall software because Windows Defender and the built-in firewall of Windows 10 protect them from any threats.

Many Windows 10 users, however, continue to install one or more third-party security apps, which can conflict with Windows 10 and cause a variety of issues, including Windows Update failing with error code 0x80080005.


If you’re having this problem and have one or more third-party security products installed, you should uninstall or temporarily disable them, clean up any traces or residual files they leave behind, restart your computer, and see if it fixes the problem.

Solution 2: Reset Windows Update components using a troubleshooter

If one or more Windows Update components on your computer are malfunctioning and causing this issue, you can either reset them or try to repair them, which should resolve the issue.

To reinstall Windows Update components on a Windows 10 PC, follow these steps:

  1. To get the Windows Update Troubleshooter for Windows 10, go here.
  2. Navigate to the location where the troubleshooter was downloaded and double-click on it to execute it.
  3. It will reset your computer’s Windows Update components if you follow the onscreen directions and run through the troubleshooter.

After the troubleshooter completes, restart your computer to see whether you can successfully download and install updates through Windows Update.

Solution 3: Grant full control of the System Volume Information folder to your computer

If your computer’s inability to access the System Volume Information folder is the source of your problem, you can easily solve it by doing the following:

  1. To access the WinX Menu, right-click on the Start Menu button.
  2. To open an elevated Command Prompt, go to the WinX Menu and select Command Prompt (Admin).
  3. Enter the following commands into the elevated Command Prompt:
  4. Allow time for the command to complete.
  5. The elevated Command Prompt should now be closed.
  6. Your computer should be restarted.

Solution 4: Manually reset the security descriptors of the BITS service

Last but not least, manually resetting the security descriptors of the BITS service, as well as practically all other Windows Update components on your computer, is an incredibly effective solution to this problem.

To put this solution into action, you’ll need to do the following:

  1. To access the WinX Menu, right-click on the Start Menu button.
  2. To open an elevated Command Prompt, go to the WinX Menu and select Command Prompt (Admin).
  3. Type the following commands one by one into the elevated Command Prompt, pressing Enter after each one and waiting for one command to complete properly before typing in the next:
  4. The elevated Command Prompt should now be closed.
  5. Your computer should be restarted.

Run Windows Update when the computer starts up to determine if it successfully retrieves and installs updates.

Solution 5: Deleting Update Files

It’s conceivable that some Windows files/configurations were corrupted during the download process. A poor internet connection or packet loss in the internet service are common causes of corruption. As a result, we’ll delete these update files in this step.

As a result:

  1. To open the Run prompt, press “Windows” + “R.”
  2. To open the service manager window, type “Services.MSC” at the command prompt.
  3. Scroll down in the service management box to find “Windows Update” and “Background Intelligent Service.”
  4. Setting the Windows Update service’s startup type to Disabled
  5. Double-click each one and select “Disabled” as the startup type.
  6. To turn them off, click “Stop,” then save your changes.
  7. Then, in your root directory, navigate to the following folder.
  8. To remove files from your computer, open the folder, click “Ctrl” + “A” to select all files, then “Shift” + “Delete.”
  9. Return to the service management window after deleting the files and enable both of the services that were disabled in the previous stages.
  10. To open settings, press “Windows” + “I” and select “Update and Security.”
  11. From the left pane, click “Windows Update” and then “Check for Updates.”
  12. Check to see if the problem is still present.

Solution 6: Changing Group Policy Settings

In some circumstances, adjustments to the group policy may be required to allow it to download certain repair content directly from the Windows Update servers. For most individuals, this option is turned off by default, however it might sometimes help with the update process.

To make this possible, you’ll need to:

  1. To open the Run prompt, press “Windows” + “R.”
  2. Enter “gpedit.msc” and hit “enter.”
  3. After that, double-click the “Administrative Templates” option, then the “System” folder.
  4. Double-click the “Specify Settings for Optional Content Installation” option in the right pane.
  5. Check the “Enabled” box, then select “Download Repair Content and Options Features Directly.”
  6. To save your changes, click “Apply” and then “Ok.”
  7. Check to see whether the problem still exists after this.

Solution 7: Making Registry Changes

Making some registry modifications can help us get rid of this issue in some circumstances, but because the list of these changes is large, a user compiled them into a script that you can execute on your computer to permanently repair this issue. As a result:

  1. Select “New>Text Document” from the context menu of any location on your desktop.
  2. Copy and paste the lines below into the newly formed document.
  3. Select “Save As” from the “File” drop-down menu.
  4. In the Format dropdown, select “All Types” and type “Fix.reg” in the file name area.
  5. After you’ve found an appropriate location, click “Save.”
  6. Run the file from that location, and the changes should be applied automatically.
  7. Check to check whether the problem still exists.

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Because the error number 0x80080005 happens when you try to upgrade your operating system, there are a few steps you may take to avoid it. However, if you want to avoid Windows Update problems in general, and this one in particular, there are some general precautions to follow.

Update your system on a regular basis. Windows is updated on a regular basis, but not all of the updates are automatically installed. Optional updates are also available for drivers that are not installed by default.

To get them, go to Settings, then click on Windows Updates, and then select the View optional updates option, as shown in the screenshot below. The available drivers can then be found by going to the Driver updates area. All you have to do now is choose which ones you want to install and click the Download and Install button.