If the remote control for your Hisense TV is malfunctioning, you can try resetting it by removing the batteries and then holding down the power button for 30 seconds. Then, press every button at once and tap the remote on your palm.
If you need to, try a different pair of batteries. What you just read may need to be done multiple times. If the aforementioned solution doesn’t work, you still have a few other choices to try before resorting to a full replacement.
I’m going to take you through some fundamental troubleshooting procedures that ought to assist isolate the source of the problem.
Fix Hisense TV Remote Not Working
Like regular TVs, Hisense Smart TVs have a handy remote that lets you navigate the menus and select the features you want. However, there are situations when the remote won’t respond to your orders.
This could be the result of a number of factors, such as insufficient power, electromagnetic interference, or plain wear and tear.
Solution 1: Perform a Cold Restart of the Hisense TV
A clod restart of the Hisense TV can be done if the remote doesn’t work because of a transient glitch in the TV modules.
Step 1: Power down the Hisense TV and unplug the TV from the power source.
Step 2: Then, disconnect everything from the TV, including the HDMI cable.
Step 3: Get rid of the batteries in the remote and give it ten minutes to cool down.
Step 4: The next step is to reconnect the TV to its power supply and replace the batteries (do not re-insert the HDMI cables or any other TV).
Step 5: To test the remote’s functionality, turn on the TV now.
If that doesn’t work, try moving the TV to see if that helps; sometimes infrared signals are blocked because of electromagnetic interference.
There have been reports of the problem being brought on by a router or the reflected light of a door.
Solution 2: Remove Obstacles That Could be Blocking IR Signals
Interference from furniture or other objects between the remote and the TV is another frequent complaint. Both your TV’s infrared sensor and your remote’s infrared beam need to be unimpeded in order to work properly.
Walls, other electronic signals (like Bluetooth), and bulky objects (like furniture and speakers) can all pose problems.
If your Hisense remote isn’t working and you can’t figure out why, try moving or aiming it squarely at the TV’s sensor. The solution may be as easy as trying a new chair in the living room or rearranging some accent furniture.
Solution 3: Switch the Transmission Mode
Newer models of Hisense TV remotes typically include two methods of signal transmission—infrared (IR) and Bluetooth.
If your TV doesn’t support Bluetooth or your remote doesn’t have a Bluetooth connection, you’ll need to switch to IR transmission mode. Press and hold the menu button for at least 5 seconds to access this option.
Afterward, infrared will become the dominant modality of transmission. Verify the remote’s functionality after the fix. Unless that’s the case, let’s move on to Plan B.
Solution 4: Power Cycle Hisense TV and Remote
When a TV remote starts behaving strangely, it’s usually due to a bug in the firmware. The good news is that rebooting your TV should solve the problem.
To accomplish this, simply disconnect the power supply from the wall outlet, remove any other wires, and reconnect everything a few minutes later. Put the remote to the test after the TV is up and running.
There is usually a quick and easy solution when your TV remote stops working. First, before you go out and buy a new remote or contact customer support, be sure you’ve exhausted all of the possibilities we’ve outlined above.
To rule out the most likely cause of the problem, check the batteries. If the TV and remote still won’t function, try rebooting them. Resetting the TV or getting in touch with support can help if the issue persists.