There are certainly a lot of issues with windows that can be resolved by performing a reset. However, if you are resetting your Windows 10, there is a chance that it might not work. In other words, you might encounter an error message after or during the process of Windows 10 reset, such as “There was a problem resetting your PC”. When you encounter this error, Windows 10 might not be accessible to you.

Microsoft officials have admitted that there is a bug in Windows 10 that caused this issue. In the meantime, there are some things you can do to get around the issue until the issue is fixed. Microsoft provides specific information as to under what conditions you might experience this issue since they are aware of the bug.

There Was A Problem Resetting Your PC
Error

Though there are some conditions, such as: –

  • The PC you purchased came pre-installed with Windows 10 and was not an upgrade from Windows 7 or Windows 8.1.
  • Preinstalled applications consume less disk space when compressed by the PC manufacturer.
  • Utilizing the Windows 10 “Create a recovery drive” feature, you created a USB recovery drive.
  • Using the USB recovery drive, you booted your computer, selected Troubleshoot, then Reset this Computer, then Remove Everything.

There Was A Problem Resetting Your PC 

There are some methods that can help you fix this issue, such as the following:

Method 1: Start-up Repair

Step 1: You will need to connect your “USB recovery drive” to the computer.

Step 2: “Restart” your computer.

Step 3: When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 4: The boot order might have to be changed from the bios if it doesn’t say that. Here are the steps for doing that.

  • You can either press Esc, F8, F12 or F10 when the manufacturer’s logo emerges. The button you should press switches from manufacturer to manufacturer when the logo appears on the screen.
  • The BIOS setup or BIOS setup utility or Boot alternatives will emerge when you press the button. The location will vary depending on your manufacturer.
  • Upon selecting Boot options, you will be introduced with various boot options. Select boot from USB (or CD/DVD, being sure of what you are using).
  • You can stride to the Boot section trying the arrow keys if you select BIOS Setup.
  • Ensure your USB recovery drive is at the top of the boot order.
  • Restart your computer after saving the changes

NOTE: Depending on your computer, there will be a variety of options available. Consult your manual for exact instructions.

Step 5: Choose “Repair your computer” under Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”

Step 6: Choose “Start-up Repair”.

Method 2: Recover From Drive

Keep in mind that you should use this method only if you are absolutely sure you don’t want to risk losing all your personal files.

Step 1: The computer needs to be connected to your “USB recovery drive”. “Start” your computer again.

Step 2: When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 3: Choose“Repair your computer” on the Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”.

Step 4: Choose“System Image Recovery” or “Recover from drive”. Follow the given instructions next on the screen.

Method 3: Using bootrec.exe To Fix Windows Issues

Although bootrec.exe doesn’t guarantee that your boot issues will be fixed, it’s certainly worth a shot if you are experiencing boot issues.

Step 1: The computer needs to be connected to your “USB recovery drive”. “Start” your computer again. When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 2: Choose“Repair your computer” on the Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”.

Step 3: Choose “Command Prompt”. Type the instructions given below and press “Enter” after each instruction.

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

If the booting problem persists, try restarting your computer and seeing if the procedure is successful. Once you have done this, you should be able to see a message telling you whether the booting process was profitable or not.

Method 4: Using Command Prompt For Reinstalling

This step is for when you are havingan issue while reinstalling the Windows.

Step 1: The computer needs to be connected to your “USB recovery drive”. “Start” your computer again. When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 2: Choose“Repair your computer” on the Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”.

Step 3: Choose “Command Prompt”. Type “notepad” and now press “Enter”. Choose “All Files” in the dropdown list (in front of File Name).

Step 4: You will need to find the letter on your USB drive (like D or F) that is being used to boot into Windows. Type “d:”in the command prompt and then press “Enter”.

Step 5: Now type “Setup” in the command prompt and hit “Enter”.

The installation guide for Windows should open. Now to install Windows, follow the instructions on-screen. You can either reinstall it on your prior version or reinstall it from scratch.

Method 5: SFC And DISM From Command Prompt

This problem might be the result of corrupted Windows files or registry files. In this case, you can use the SFC scan and DISM from the command prompt to fix the problem. If you cannot access Windows, it is still reasonable to use the SFC scan from the surface of Windows.

Step 1: The computer needs to be connected to your “USB recovery drive”. “Start” your computer again. When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 2: Choose“Repair your computer” on the Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”. Choose “Command Prompt”.

Step 3: Here type out “sfc /scannow /offbootdir=d:\ /offwindir=d:\windows” and press “Enter”. Then, “d” in “offbootdir=d:” is the drive where your Windows is installed and the path “d:\windows” in “offwindir=d:\windows” is where the Window files can be found.

Step 4: Please note, the Windows drive letter is distinct from what occurs in your “My Computer”. For instance, in Windows 10, 8 or 7, if your Windows is installed on drive “C:” it will be on drive “D:”.

Step 5: Now wait till the scan is complete and showsyou result. Once the scan is complete it will show you two different messages, either that there was no error found or a message that the problem as fixed.

Note – Make sure to do the scan at least three times so it is thoroughly checked and verified.

After this, regardless of whether or not SFC found/resolved the problems, it’s recommended to run the DISM tool as well. When using the installation disk, DISM will repair the Windows operating system. Following these steps will permit you to run DISM at the similar command prompt.

Step 1: Type the command“mkdir c:\mount” and then press “Enter”.

Step 2: Now type “DISM.exe /mount-Image /ImageFile:d:\sources\install.wim /index:1 /mountdir:C:\mount\ /readonly” and then again press “Enter”.

Step 3: Now you will have to wait for the system to mount your image till it shows the message that says mounting image and then it will show “Operation completed successfully” message in the end.

Step 4: Now you should type in“dism.exe /Online /Cleanup-image /Restorehealth /Source:c:\mount\windows /LimitAccess” and then press “Enter”.

Afterwards, you should rerun the SFC scans to be certain. Restart your computer after performing the SFC scan three. If you have corrupt Windows files, you should be able to fix them this way.

Method 6: Perform a System Restore

You can also conduct a System Restore in order to fix the issue. However, this process will not help if your computer does not have any System Restore positions. You can conduct this procedure even if you do not know whether your computer has any System Restore positions.

Step 1: The computer needs to be connected to your “USB recovery drive”. “Start” your computer again. When the command comes “Press any key to boot from device…” do as directed and press any key.

Step 2: Choose“Repair your computer” on the Install Windows page. Choose “Troubleshoot”. Choose “Advanced Options”. Now choose the “System Restore”

Next follow the given instructions on the screen and choose the Most Recent point that you desire to go to.

Method 7: Clean Install

Lastly, if none of the previously described methods work, you can try a clean installation of Windows using a USB or DVD. All you need to make sure is that windows installation media must be inserted and the computer is started. By pressing the key, the installation media (USB or DVD) will be booted and the drive formatted. Follow the prompts to reinstall Windows.

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Conclusion

In this article, we tell you all about the easy methods by which you can reset and rectify the error that you might be encountered within your computer having Windows 10/ 8.1/ 8.